Forum Discussion
Snowmen49
3 years agoNeighbour
Too many TV issues to name - please help!
We made the switch from Shaw to Telus after 20+ years and so far, we are just frustrated. If anyone can help with any of the following problems, we would be grateful. 1. Shows are all being recorde...
RobG3987
3 years agoAmbassador
I concur, you'll be much better off if you cancel within your trial period.
If not, then there is ample opportunity to prove a very unsatisfactory experience and have your TV contract term nullified.
Eventually it will get to a point on this forums after logging issue after issue you won't even get responses from the moderators or rep's that are supposed to be helping the user base.
Save yourself the grief, frustration and money.
If not, then there is ample opportunity to prove a very unsatisfactory experience and have your TV contract term nullified.
Eventually it will get to a point on this forums after logging issue after issue you won't even get responses from the moderators or rep's that are supposed to be helping the user base.
Save yourself the grief, frustration and money.
MrSL
3 years agoRockstar
Hi RobG3987 seems to be little doubt that you can prove the TV (TelusTV-21T) is completely unsatisfactory but unless you can cancel the Internet part too then your kind of screwed.
I have no issue with the mods on the forums, but the lack of a Telus employee who actually answers any posts or TV problems for more than a few hours once a week such as Optik-Kate is ridiculous.
- RobG39873 years agoAmbassadorYes, the internet portion is the only shining star.
If the best that OPTV can offer at this time is streaming and VOD,, I could achieve that easily and MUCH cheaper with IPTV and VPN subscription utilizing the retained internet service.
Something I'm looking into now.