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GuyFromVI's avatar
GuyFromVI
Organizer
3 years ago
Solved

Throttling of internet?

Was thinking about changing my home internet from a set monthly data cap to unlimited. Does Telus throttle internet speed at a certain point when you have unlimited? 

  • The info I posted was for home internet plans. No, they aren't throttled.

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    For home internet plans, no. Additional data is charged automatically up to a cap. All new two year plans for fibre currently appear to include unlimited data and then a 1TB cap after the two years ends, if a new plan isn't acquired. You can also add unlimited data to any fibre plan outside of a contract for a fee.

     

    From: https://www.telus.com/en/support/article/purefibre-overage-charges-explained

     

    Additional Internet usage rates

    If you exceed your monthly usage allowance, we will automatically provide you with additional data buckets of 50GB as needed. Our charges for additional data are among the lowest in Canada:
    • 0-50 GB: $10
    • 50.01-100 GB: $20
    • 100.01-150 GB: $30
    • 150.01-200 GB: $45
    • 200.01 GB and more: $55
    • Monthly maximum: $55
    Any unused portion of your last data bucket will expire at the end of your billing cycle. Your data usage will be reset to zero and your regular monthly usage allowance will apply.
     
    You can also subscribe to unlimited Internet data for $20 per month.
    • GuyFromVI's avatar
      GuyFromVI
      Organizer

      Thank you for the information but with the unlimited internet data, will they throttle the speed of the internet once you reach a certain data point?

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User

        The info I posted was for home internet plans. No, they aren't throttled.

    • GuyFromVI's avatar
      GuyFromVI
      Organizer

      Sorry, I should have been specific. I'm talking about home internet speeds.