Forum Discussion

pwhite's avatar
pwhite
Neighbour
3 months ago
Solved

Text message from Telus

It this legitimate? Hi, it's TELUS. While performing a routine service check, we found an issue with your TELUS Internet service, which may be causing an unstable connection or slower than expected ...
  • Nighthawk's avatar
    3 months ago

    Telus does have a system monitoring connections for stability issues. Depending on the number the text message came from, it's possibly legit. If your internet seems fine, just ignore the message. If there are issues, you can just reach out to Telus directly if you are concerned that the message may not be from Telus.