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iwoj's avatar
iwoj
Neighbour
6 years ago

Terrible Fibre Connectivity

I keep having connectivity problems with my Fibre account. This is a graph of my up and down speeds measured every five minutes. Terrible reliability. I've installed wifi extenders to no avail. Very frustrated.

 

 

3 Replies

  • You state that you have connectivity problems. That's not the same as speed inconsistency. If you are actually having connectivity problems then you need to solve that issue before looking at speed issues.

  • Internet speed at the modem is for all devices not just the one device you are measuring from. Make sure you are aware of what activity is occuring for all devices on your network when you are doing your tests. This is on top of any WiFi congestion and channel switching issues you may be experiencing which is why NFtoBC  suggested you do your speed tests over Ethernet to eliminate those factors.

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    You need to do this while connected by Ethernet to your router. There are too many issues which can affect Wi-Fi to allow troubleshooting.