Forum Discussion
telustvplus freezes when skipping forward
Why does telustvplus freeze when skipping forward? If I pause a program while watching on my computer and then try to skip ahead the app will freeze almost everytime. This is extremely annoying as th...
The buffering wheel just spins and spins and spins and spins until I'm tired of it and I have to leave the channel.
Dwayne Machura
TELUS_Support
Official Support Team
Official Support TeamWhen you leave the channel and come back does the stream play like normal?
- Yes it does, I can replicate the endless buffering by clicking on the skip forward button twice or more times in succession if I don't wait for the last click to advance. Just get rid of the 10 second skip and put a FF button in its place.--Dwayne Machura
- I should have said the 30 sec skip forward....--Dwayne Machura
- TELUS_Support
Thanks for this feedback. We'll pass it off to our Optik team right away.
