Forum Discussion
jeanc555
2 years agoNeighbour
telustvplus.com not showing any content
I can log in to Telustvplus.com and see the normal guide and list of shows but when I select anything it pops up a blank screen. It eventually gives a "Playback" error. I've tried logging off and o...
newio
2 years agoOrganizer
I was able to watch telustvplus up until last week, but not this week. It is just black and frozen when I try to play a recording or a guide tv station. It works on a differerent windows 10 system in an updated edge browser, but no longer on windows 7 chrome. What exactly has changed? It says chrome should be supported. There is no error message like when I use firefox it says "Unsupported", but with chrome it just is a black stuck screen.
FuzzyLogic
Community Power User
2 years agoAll the major browser update themselves on a regular basis (weekly and sometime more often). It's likely that Chrome did an update that caused this issue. I would check if there is a newer version of Chrome
FWIW I attempted to watch a streaming movie on Hoopla last week. I didn't have any issues before but last week but all I got was a black screen. The solution was to turn off graphics acceleration in Edge and then things worked as expected.
- newio2 years agoOrganizer
The browser didn't change at all. Something at Telustvplus changed.