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TelusTV+ On Windows Guide Lost Backward Option
The TelusTV+ app on Windows has lost the ability to move the guide back on the timeline. You can use the timeline bar to move forward using the ">" icon but the "<" icon no longer appears.
I don't know if it's related but using the back arrow on the keyboard only allows me to back up to the current time. I can no longer look at earlier shows. I used to be able to go back at least 1 day to restart a program - that is no longer possible.
It works properly on iOS and on the set top box.
NOTE: I tried using Edge and Chrome.
Please see the reply here: Optik TV app restart feature | TELUS Neighbourhood
tl;dr: Restart (the ability to restart currently airing programs or to go back up to 30 hours) was temporarily turned off for a back-end server upgrade on the TELUS TV+ web client (not affecting mobile, Apple TV, Android TV, Fire TV, Smart TVs). It should be restored soon. There is no impact to On Demand or Recordings playback.
2 Replies
Thanks, that didn't show up on my search as I searched for guide navigation rather than the restart feature.
That definitely explains what I'm seeing.
KHRTELUS Team Member
Please see the reply here: Optik TV app restart feature | TELUS Neighbourhood
tl;dr: Restart (the ability to restart currently airing programs or to go back up to 30 hours) was temporarily turned off for a back-end server upgrade on the TELUS TV+ web client (not affecting mobile, Apple TV, Android TV, Fire TV, Smart TVs). It should be restored soon. There is no impact to On Demand or Recordings playback.
