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Rocky3's avatar
Rocky3
Guardian
2 years ago
Solved

TelusTV-21T button in front

Anyone know what the button at the front of the tuner is for? And how to use it.   Also there is a factory reset at the back. What does it do and how would you use it?   Then there is a button on...
  • Nighthawk's avatar
    Nighthawk
    2 years ago

    Telus only has a single model of TelusTV-21T that I'm aware of. That's the new Android TV based set top box. It looks like: 

    Pushing the button on the front turns my box on and off. If that button is obstructed before pairing the IR/Bluetooth remote that come swith the set top box, the box doesn't respond to IR signals from the remote. 

     

    The pairing button on the side is to pair Bluetooth accessories / devices like the Bluetooth TV remote that comes with that set top box. When I push that button on my set top box, it brings up a message that the box is looking for BT devices that are in pairing mode.

Rocky3's avatar
Rocky3
Guardian
2 years ago

Nighthawk 

Thank you, I get that. 

So unless the box is on and working these buttons are useless. End of discussion as getting it to work is what I was doing for an hour last night. I am wearing out the dam power pin in/out over and over. Was looking for any other way to reboot when it refuses to reboot. This is my 2nd box and after a month it is doing the same as the first.

I asked about factory reset too as I have pushed that pin many times to with no immediate result. 

 

Plug in power white light turns blue, screen displays Telus underlined, goes white and screen says no signal. OVER AND OVER. I know it will boot as the blue light blinks. 

Then I get no internet, internet connection established so I do not know if the failure is due to no internet inside the box because I do have internet by WIFI or ethernet, same wire that goes to the box.

 

Thanks anyway, There may be something else in my area that causes this glitch as no one else seems to experience it.

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