Forum Discussion
RufusHB
2 years agoNeighbour
TelusTV-21T and Universal Remotes
I have a new TelusTV-21T box . I want to use an universal remote but the codes for Telus do not work, and this is for 2 different universal remotes (with the code provided to use by each), and by try...
RufusHB
2 years agoNeighbour
Hi Telus Support Team,
for the GE remote (Jasco) code provided and tried: 1943
for the RCA remote code provided and tried: 53028
I found some other RCA universal remote codes for Telus:
1486, 1487, 1639, 1638, 1618, 1591, 1484, 1289, 1252, and 1179
none of these worked
- Nighthawk2 years ago
Community Power User
It comes down to the manufacturer of the remote also. If you have an older remote, it may not be compatible at all with the new Telus hardware. A lot of the universal remotes are also older and may only have codes for the older boxes. The new Telus boxes are from Technicolor and have a model of UIW4054. Edit: Technicolor also renamed themselves to Vantiva so that's another name to look for.
Jasco has a very short lists of supported HDTV Set top boxes on their website and none of them that I can see include the manufacturer of the current Telus box. What device or manufacturer is code 1943 for and where did you locate it? 🙂
Which RCA remote do you have? If your remote is older, it may not even be compatible with the new hardware. Have you looked up the remote and device codes on their website? Every code I found there is 5 digits. The newer remote models that do show Technicolor in the list show code 51982.