Forum Discussion
peliopoulos
5 years agoNeighbour
Telus Wifi Hub and Google Home Mini speaker
I just got internet set up in our new home and they gave me the white Telus Wifi Hub and one booster. The 5GHz and 2.4GHz signals are joined to one SSID. I tried to get the my Google Home Mini s...
- 5 years ago
I don't have that device. It does seem to be a fairly common issue. Here are a couple of links that discuss possible options:
How to Fix Common Google Home Connectivity Issues (puls.com)
Top 12 Ways to Fix Couldn't Communicate with Google Home Error (guidingtech.com)
Hopefully there is something of use for you.
FuzzyLogic
Community Power User
5 years agoI don't have that device. It does seem to be a fairly common issue. Here are a couple of links that discuss possible options:
How to Fix Common Google Home Connectivity Issues (puls.com)
Top 12 Ways to Fix Couldn't Communicate with Google Home Error (guidingtech.com)
Hopefully there is something of use for you.
peliopoulos
5 years agoNeighbour
Thanks FuzzyLogic , I have now been through all of those steps, but still no luck. Oh well, keep on searching I guess.
Additional troubleshooting steps
10) try a new phone
11) disable the 5GHz signals on the router
12) reduce the number of devices connected to wifi
13) uninstall and reinstall the Google Home app