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Telus Unable to Fix Home Phone Line
I have varying problems on my home hone line from some static, to no dial tone, unable to receive incoming calls, or make outgoing calls. Basically, it is a problem with the older lines in my neighbo...
The Senior tech gave you the most accurate answer: Telus will be installing Fibre at some future point in your neighbourhood, (and will not be upgrading the copper infrastructure prior to that time). While they can repair the drop to your house, once it gets closer to the exchange, and the wire bundle gets larger, it is not sensibly practical to replace the wiring, given the Fibre upgrade plans.
In the meantime, you could consider Wireless Home Phone if you have a good cellular signal in your area.
NFtoBC
Community Power User
Community Power UserThe Senior tech gave you the most accurate answer: Telus will be installing Fibre at some future point in your neighbourhood, (and will not be upgrading the copper infrastructure prior to that time). While they can repair the drop to your house, once it gets closer to the exchange, and the wire bundle gets larger, it is not sensibly practical to replace the wiring, given the Fibre upgrade plans.
In the meantime, you could consider Wireless Home Phone if you have a good cellular signal in your area.
