Forum Discussion
Justwant2watch
1 month agoNeighbour
Telus tv+mini
We received an email saying our Optic tv boxes were being replaced with the new tv+mini, this has been a disaster since the start. I have been on hold for at least 5 hours trying to get the things to work. The guide never remains on our favourite, when fast forwarding recorded programs the tv goes black and you must shut it off. If Telus thinks this is an upgrade they are sadly mistaken. This is a downgrade for sure. I hate this new system.
1 Reply
- TELUS_Support
Official Support Team
Check out this guide on how to set-up your favourites list to see if it can be further optimized: https://www.telus.com/en/business/support/article/manage-favourites-list
We tried to replicate the issue you're experiencing but so far we're unable to.