Forum Discussion
TELUS TV+ recording issues
I’m frustrated that my recordings are ending 2-3 minutes early snd I cannot extend the length! What will happen if a sporting event gois into overtime? Am I going to miss the end of the game? What about playoffs that don’t have a defined end time? Will fans miss the outcome?
I also can’t seem to figure out how to stop a recording as there is not stop button on the remote? I just hit “home” but it continues playing in the background
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Of course a PM to share private information, but these problems and any solution should be shared. It is never just one person having this issue, a quick search finds many one off posts taken to PM and lost in the shuffle.
check and time the start of your recording to see if it longer than 3 minutes, as in out of sync time wise with real tme and broadcast time.
Most of my recordings need to fast forward 3 minutes to the start of the show but the end is seldom past the actual end of show, occasionally lost ending. This is normal here.
I definitely have to fast forward a good 3 minutes to get to the start of any recorded shows.
We are having exactly the same problem. We need to fast forward 2 minutes and 30 seconds to reach the start of the recorded program. Furthermore, on some occasions the recording stops seconds before the end of the recorded program so the last part of the program is missed. This has been going on since we subscribed to Telus TV+.
TELUS_SupportOfficial Support Team
Hey Albyman we can take a look at this issue if you could please send us a private message
Hi there. I’d love your help on this. What do you need from me?
- TELUS_Support
Send us a private message and we can gather your info to investigate!
