Forum Discussion

YAMZ888's avatar
YAMZ888
Helpful Neighbour
1 year ago
Solved

TELUS TV PLUS BROWSER ACCESS

  • Optik-Kate's avatar
    Optik-Kate
    1 year ago

    Hi YAMZ888 and Rocky3 , it appears there is a bug on the web application that is causing the out-of-home status on certain channels. A ticket has been created and we're working on addressing this. Thank you for flagging. 

  • A-B's avatar
    A-B
    1 year ago

    Fantastic. Then all of these pointless comments saying we're censoring people, etc. etc. aren't needed. For what seems to be the 100th time, let's keep things constructive and on topic. Everyone here is trying to help make the experience as good as it can be. Stuff like that serves no purpose.

Rocky3's avatar
Rocky3
Guardian
1 year ago

6 weeks later. Must be getting embarrassing for those that care taking this long to solve this issue.

One laptop on home wifi and a PC on home ethernet unable to watch A local subscribed channel live.

A bug that was not there before unable to be fixed. Gives one a fuzzy feeling the techs know what they are doing.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

Hi Rocky3 - As Kate mentioned in this thread, an update in July is coming that we are hoping will address this issue.

 

- Eric

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