Forum Discussion

RS2's avatar
RS2
Neighbour
2 years ago

Telus TV+ on Chromecast with Google TV not playing video

Hi, I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minut...
Chromecast
Optik TV
TELUS TV+
Bot25's avatar
Bot25
Friendly Neighbour
12 months ago

I have the same issues with my Google Streamer when I tried to watch a movie that I saved in the cloud. When I try to skip my ads, I get the error message ERR_PLAYER_P001. Can you suggest me something?

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    12 months ago

    Bot25 Which Google device, specifically, are you using?

    • Bot25's avatar
      Bot25
      Friendly Neighbour
      12 months ago
      Google TV Streamer Android TV version 14.
    • Bot25's avatar
      Bot25
      Friendly Neighbour
      12 months ago

      Google TV Streamer Android TV Version 14.

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