Forum Discussion
levelclose
27 days agoFriendly Neighbour
Telus TV Guide No Longer Saving just My Subscribed Channels Setting
Digital TV app version 1.26.3.200 updated and removed the saving of the TV Guide option of ‘My subscribed channels’. We have to set it every day the box now wakes up. Hopefully this is an inadvertent...
TELUS_Support
Official Support Team
24 days agoOur team is definitely aware and working on a fix!
fireside
18 days agoNeighbour
I was told by Telus support on the phone tonight that Telus is not working on a fix. I was told this is the way the boxes are supposed to work, and we just have to live with it and change our settings every time we turn the TV on because there are no plans to change it?
- TELUS_Support16 days ago
Official Support Team
As mentioned in this thread: https://forum.telus.com/discussions/my_home_services_and_devices/telsus-tv-channel-guide-keeps-switching-to-all-channels/179533 this is indeed a known bug that our Optik team is working on.