Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberTELUS TV Feature Updates - Ongoing
Dear Neighbours,
We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle th...
Creating, editing and setting Favorites and having them "lock-in or hold" has not been an issue. Not to sound like a broken record, but accessing and scrolling thru Favorites is only available when you select Guide.
So again, Favorite radio button is hilighted thru the Press Options filter so Favorites are selected, set and ready to roll (scroll).
Will the function be programmed into the remote such that when you're watching a particular channel and you press Ch+ (NOT Guide) on the remote it sequences to the next Favorite channel in the list or vice-versa when you press Ch- (and NOT sequence to the next All Subscribed channel)??
Or in the case of the Ok wheel pressing ↑↓ the mini menu will appear and default, ONLY, to Favorites and NOT All Subscribed channels??
Clear as mud now😉 otherwise I give up on phrasing the question or request.
Optikal_Speak wrote:For further clarity, if the only access to Favorites list is thru Guide, I hold firm on my form and functions issues argument.
IMHO...Guide access, ONLY , to the Favorites list is simply just a work around.
Now you lost me. Where else do you want to see Favs
Last attempt to clarify:
The premise of the Favorites list is to hide the channels from My Subscribed and All Channels lists that are of no interest to the viewer.
Hence when channels of no interest are hidden the Favorites should dominate throughout the platform. For argument sake, let's pretend there is no Guide button. Now apply the Favorites list form feature to 1) the Ch ↑↓ button and 2) the OK↑↓ button functionality whereby changing channels, using either function, the scrolling of channels only applies to Favorites, as if all other channels no longer exist. "Out of sight out of mind"
The current form and function of hiding channels, such that, the Favorites list feature exists, ONLY, in the Guide is a work around. Otherwise they're not hidden if they pop up in other remote scroll functions. It's a pain!
I would argue, why have the Ch ↑↓ or OK ↑↓ "mini-guide" buttons at all? Just let the Guide "be your guide", with a dedicated freewheeling button, for all your channeling needs.
Kapeesh! 😎
KHRSo....customised channel surfing? You're watching channel 100 (one of your favourites), you don't like 101 or 102, you want Ch ↑ to jump you to channel 104, which is another favourite (as there is no 103)?
This isn't something the team has considered, but we'd need to understand the implications. Some people use the term "favourites" differently. I have favourite pants, but it doesn't mean that I never want to see or wear my other pants. We could also look at filtering the mini-guide as well, I will take this to our user research folks.
As mentioned above, there IS another way to scroll only your favourites, which is the 'Favourite channels' row on your home screen. This has a listing of what's On Now and what's Up Next and you can scroll L to R in increasing numerical order.
