Forum Discussion

dsheftel's avatar
dsheftel
Neighbour
1 year ago

Telus TV box - very disappointing functionality compared with a PVR

We switched from Shaw cable and internet to Telus a few months ago, and have been really disappointed with the TV box functionality. On the Shaw PVR we could pause a program for at least an hour, rew...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

If you're subscribed to an Optik package with recording then you should have access to the cloud PVR system. As for the other issues mentioned, our dev team is working on improving the experience all the time and we can definitely flag this feedback to them.

  • dsheftel's avatar
    dsheftel
    Neighbour
    1 year ago

    Thanks. We do have cloud PVR but it's lacking in many features of previous PVRs we've had. 

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