Forum Discussion
TELUS TV+ Availability in Ottawa
When I submit my address on the telus.com website it says Telus TV+ is available and can be ordered now. After I submitted my order request, the salesperson that called me said their system shows th...
ubjones Do you by chance live in a condo/apartment building?
The service may be available all around you, but unless fibre cable has been retro fitted, then it is not available to you. The condo association has to get the rough wiring done before condo suites can get the new internet based TelusTV+
I live in a single detached home and I already have 1.5gb fibre connection through Teksavvy, which includes their TV service. The house next door, which is literally feet away because I live near downtown, had Bell Fibe TV/Internet. So its not a physical neighborhood availability issue.
I want to switch because they are offering 2 years at key good price and their TV service is probably better.
I am not aware that a fibre line is shared between providers anymore than copper.
I think you are a bit out of touch.
https://crtc.gc.ca/eng/archive/2025/2025-154.htm
"In August 2024, through Telecom Regulatory Policy 2024-180 (the Final Decision), the Commission took action to increase Canadians’ choice of ISPs by allowing competitors to sell Internet plans using the existing fibre networks of Canada’s largest telephone companies."
Thanks for the link. I read that new entrants can piggy back on this but are we talking about the same thing.
Bell Canada, Rogers Communications Canada Inc. (Rogers), and TELUS Communications Inc. (TELUS) are not eligible to access mandated wholesale HSA services anywhere in Canada.
TELUS_SupportOfficial Support Team
You definitely can keep checking in with our team for service availability. Apologies for the inconvenience!
