Forum Discussion
TELUS TV+ Availability in Ottawa
When I submit my address on the telus.com website it says Telus TV+ is available and can be ordered now. After I submitted my order request, the salesperson that called me said their system shows th...
El-Eric
Community Manager
Community ManagerHi ubjones - Since the sales individual advised that it is not available, it would be safe to assume that your area is not available yet. You can contact them and ask them to investigate the address if you already have fibre to your home
They don't need to contact the sales rep, as TV availability is public knowledge you can answer. The customer can put in their address at this site and they can find out what we have to offer. https://www.telus.com/en/deals-and-bundles/internet-500?INCA=ffh_atl_int-fib_web_hp_tile_int-500#rl-eli-modal-dom?next=https%3A%2F%2Fwww.telus.com%2Fen%2Fshop%2Fhome-services%2Fcart%2Fpopulate%3F%26p%5Binternet-500-500%5D%3Dsubscription%26cpn%5Bgetloyaltybonus-hs-24-mo-m-and-h-discount-10%5D%26promocode%3DSCHOOLSAVINGS%26r%3D%252Fshop%252Fhome-services%252Fcustomize%26reset%3Dtrue&INTCMP=tcom_internet500stim_button_checkavailability_mh
You should re-read my post, because it's clear that you didn't understand.
I DID submit my address online
It DID say TV service was available.
So I filled out the order form to initiate the sign-up process. When they called back, they said while internet service is available, TV service is not available. This contradicts what the website check indicated.- El-Eric
Hey scoste66 - I would advise to read the post again.
Since this is the second time that you've provided incorrect information I do have to warn you that the sharing of incorrect information on purpose is not allowed under our house rules and could lead to a ban from the Neighbourhood.
