Forum Discussion
jl2997
29 days agoFriendly Neighbour
TELUS TV+ App Video Quality Issues
I'm reporting a persistent video quality issue with the TELUS TV+ app (com.telus.stbtvclient version 1.26.4.200) on both my Fire TV device and TELUS TV-24S boxes. For the past month, live TV and reco...
TELUS_Support
Official Support Team
29 days agoHi jl2997 - is this happening across all channels? I saw that you said this happens with both live TV and recordings but wanted to narrow down variables
- jl299729 days agoFriendly Neighbour
Yes it is happening across all channels. Thanks!
- TELUS_Support27 days ago
Official Support Team
Thanks for all those details. We'll send you a PM so we can help figure this out for you.