Forum Discussion
Solved
Telus TV app on Apple TV
I have been running Telus tv through its apron my Apple TV box for close to a year after the Telus tv box killed my hdmi input to my Marantz av cable/sat tv system. Everything works no bad but tryin...
- Thanks for getting back. I did delete then reinstall, wasn’t sure if I had done it before. Will see what happens now. If it continues will have to do a factory reset but I think I’ll wait until the new Apple TV comes out later this yr.Sent from my iPad
KHR
TELUS Team Member
TELUS Team MemberCan you describe what happens when a recording ends? Does the app crash? And are you running the latest version of the TELUS TV+ app (2.25.0 (988))? And have you tried uninstalling and reinstalling the app?
There is absolutely no technical reason you should have to unplug something like an HDMI cable; a power cycle should resolve anything like a system crash. Before doing that though, I'd recommend force-quitting the app (double click on the button with the TV icon on your Apple TV remote and swipe up on the touchpad/dPad with the TELUS TV+ app in focus).
In any event, I just tested on my Apple TV 4K gen 2 (model A2169) running tvOS 26.1 and here's what I see (working as expected):
After a recording ends and there isn't another one in the series to binge watch, I am returned to the Recordings Manager episode list. From here, if I press the back button once, I go to the Series list, and back a 2nd time, I go to the Recordings tab in the main menu. One press left on the dPad takes me to Guide.
If I am actively watching a recording and press the back button, I end up back to the Recordings Manager series episode list. Navigation back to Guide is identical to the above.
- Thanks for getting back. I did delete then reinstall, wasn’t sure if I had done it before. Will see what happens now. If it continues will have to do a factory reset but I think I’ll wait until the new Apple TV comes out later this yr.Sent from my iPad
