Forum Discussion

Matdman's avatar
Matdman
Organizer
2 years ago

Telus TV+ Android App Error Pixel 8 Pro

Error Sorry, an error was encountered. Please try again. If the problem persists, visit telus.com/telustverrors for more details about error messages. java.net.MalformedURLException: no protocol: ...
jdmfm's avatar
jdmfm
Neighbour
2 years ago

Hi,

I too am having this issue - Google Pixel 6.  java.net.MalformedURLException: no protocol (no error #)

I've disabled VPN.  The issue persists on Live TV and VOD.

I've also tried the "playback performance toggle" with no success.  Android 14, newest update was yesterday

app version is 2.20.276.001

 

I tried the app on an old phone (Huawei Mate 20 pro) and it worked.  Using this phone isn't a solution.

 

Hopefully there is a solution - I'm fresh with Telus and this has sullied my first week.

 

Thanks

 
  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello. I'll send you a private message as well, thanks.

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