Forum Discussion
Matdman
2 years agoOrganizer
Telus TV+ Android App Error Pixel 8 Pro
Error Sorry, an error was encountered. Please try again. If the problem persists, visit telus.com/telustverrors for more details about error messages. java.net.MalformedURLException: no protocol: ...
jdmfm
2 years agoNeighbour
Hi,
I too am having this issue - Google Pixel 6. java.net.MalformedURLException: no protocol (no error #)
I've disabled VPN. The issue persists on Live TV and VOD.
I've also tried the "playback performance toggle" with no success. Android 14, newest update was yesterday
app version is 2.20.276.001
I tried the app on an old phone (Huawei Mate 20 pro) and it worked. Using this phone isn't a solution.
Hopefully there is a solution - I'm fresh with Telus and this has sullied my first week.
Thanks
- A-B2 years ago
Community Manager
Hello. I'll send you a private message as well, thanks.