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MrMeatball's avatar
MrMeatball
Friendly Neighbour
8 months ago

Telus tv 21T andriod box

Hello,    I am experiencing problems with getting 5.1 surround sound out of the new Telus 21T android box.  I have confirmed that the problem is with the output of the Telus box it self.    I am...
KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
8 months ago

The master volume on box 2 may be set too low...you can unpair the remote from your TV, increase the volume on the box itself without touching the TV/receiver volume, and then re-pair the remote to your TV. Instructions on unpairing/pairing here: https://www.telus.com/en/support/article/telus-tv-digital-box-remote

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