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Telus technicians (come inside houses)
When will Telus technicians be allowed to come inside houses because I need something repaired
TELUS agents will be able to come inside your house once the Canadian Government and the TELUS health department deems its safe for our customers and employees. Currently there is no specific date as to when technicians will be able to enter the house due to the unpredictable nature of COVID-19.
The best solution I can recommend is Clicking Here and continue to refresh the page every few days. This is where TELUS is announcing what is changing due to COVID-19TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
BrandonT
TELUS Team Member
TELUS Team Member
TELUS agents will be able to come inside your house once the Canadian Government and the TELUS health department deems its safe for our customers and employees. Currently there is no specific date as to when technicians will be able to enter the house due to the unpredictable nature of COVID-19.
The best solution I can recommend is Clicking Here and continue to refresh the page every few days. This is where TELUS is announcing what is changing due to COVID-19
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
Brandon,
I think it would have been better for you to empower this customer to reach out to your technical service department and let them decide is in-home service was actually necessary. Personally, given the service advertised and I have received recently, I see very few cases where in-house service would actually be necessary to solve the customers problems - regardless of the Covid-19. I am hoping that this will be the "new normal" for WAN/LAN provision by all WAN and WAN content providers.
- BrandonT
Hi zulu53
You make some great points. Thanks for sharing your opinions 🙂
"I think it would have been better for you to empower this customer to reach out to your technical service department and let them decide is in-home service was actually necessary. "- The topic of "Telus technicians (come inside houses)" was a sub question regarding the post by JujhaarSekhon Click Here.
- In that topic I recommended to contact technical service Click Here to see my reply.
TELUS Employee & Neighbourhood Volunteer :black_small_square: Found this post helpful? Let others know by clicking [❤️ Like] or [Accepted Solution].
The Canadian or Provincial Governments ONLY make recommendations. How companies (Telus) manage their business (including this virus threat) is up to the companies (Telus).
