Forum Discussion
Telus satellite receivers
I know Telus no longer supports satellite TV but will they let people still using it to add additional recivers? I have 2 sat PVR's I'd like to sell if I can.
TELUS_Support
Official Support Team
Official Support TeamUnfortunately, no. Existing customers with that service are unable to add new equipment.
Where can I even get help with my grandfathered TELUS Satellite service in Alberta. I need help with updated packages available, the updated costs and channels available to me. I am at my wits end searching the internet and tired of trying to get updated answers by phone.I have two places in Alberta. In the city I have Optik TV, internet and landline phone. In my rural place, I am only able to get TELUS satellite TV service, no internet is available. I do have TELUS landline phone service in the country, though because I only have about 2% cell service at my actual rural property.
I do not want to cancel TELUS Satellite because I do not have any alternative options right now, due to the topography of my rural area. All I want to do is make program changes and only select/pay for programs that are actually available to me.
- TELUS_Support
Hi there, we sent you a private message.
Where can I even get help with my grandfathered TELUS Satellite service in Alberta. I need help with updated packages available, the updated costs and channels available to me. I am at my wits end searching the internet and tired of trying to get answers by phone.
I have two places in Alberta. In the city I have Optik TV, internet and landline phone. In my rural place, I am only able to get TELUS satellite TV service, no internet is available. I do have TELUS landline phone service in the country, though. Cell service only about 2% due to topography of my place.
Wow really? That sucks, just doesn't seem right. Pretty crappy policy IMO, not everyone has fibre to their house including my bud in Langley where even is "smart hub" sucks.
