Forum Discussion
BDJ
12 months agoNeighbour
TELUS Satellite choppy video
Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly. Its like there is a buffering issue or maybe the definition is now ...
mkilburn9
11 months agoNeighbour
I have been having the same issue. It started with Sportsnet and has moved to a lot of channels now. It is terrible to watch sports now, and has me thinking if I should be looking for a new provider.
TELUS_Support
Official Support Team
11 months agoDefinitely not the experience we want for our customers! We'll send you a private message to discuss further.
- Mabert3211 months agoNeighbour
Having the same issue with both HD and non-HD channels. I’ve tried every recommendation I found online and this issue continues. Any suggestions before I seek an alternative provider?
- TELUS_Support11 months ago
Official Support Team
Please send us a private message with your account details so we can investigate further.
- T_in_Edmonton10 months agoNeighbour
My patent's Telus satellite service is suffering from the same jumpy/choppy video - makes it almost impossible to watch.