Forum Discussion
Glenn_G
2 years agoNeighbour
Telus refusing service and hanging up on me
My entire neighborhood with all my neighbors around me have been upgraded to fiber, all the houses are built the same, they are townhouses. The previous homeowner refused the wire upgrade, but I...
TELUS_Support
Official Support Team
2 years agoWe’re sorry to hear about your frustrating experience trying to upgrade to fibre. Please send us a private message with your account details, including your address, so we can escalate this issue to the appropriate team.