Forum Discussion
tasharp
3 years agoNeighbour
Telus refusal to install fibre to ALL homes in a townhome complex
Telus completed fibre installation to the electrical room in a 41 unit townhouse complex located in Burnaby but states that they cannot install the fibre to 8 of the 41 units. This has been over 1.5 ...
A-B
Community Manager
3 years agoHello. Does your complex have units on top of one another? That's an issue that's been seen in complexes that have units stacked on each other (the fibre itself needs to be pulled through units below for example, to reach the higher ones and so on). Our team obviously tries to get fibre in builds to as many units as possible, but in some instances it's simply not possible. Have you looked into copper service?