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Telus Pure Fiber NH20A in Bridge mode - PPPoE?
I'm in Toronto and recently upgraded from Bell to Telus and am super happy with the service. I wanted to confirm that the setup I have is the recommended / optimal solution. I use a Ubiquity Dream Ma...
We’re glad to hear you’re enjoying the service! Regarding your setup: what you’re seeing is actually expected behaviour with the NH20A. Even when in bridge mode, the NH20A requires its WAN interface to remain active to maintain the physical link with the fibre ONT and allow passthrough for your own router (in this case, your Ubiquiti Dream Machine) to authenticate via PPPoE.
If you want to avoid the NH20A from acquiring its own public IP, you could try removing its PPPoE credentials and keeping the WAN interface active, but behaviour may vary — your current setup ensures reliable connectivity and is supported.
TELUS_Support
Official Support Team
Official Support TeamWe’re glad to hear you’re enjoying the service! Regarding your setup: what you’re seeing is actually expected behaviour with the NH20A. Even when in bridge mode, the NH20A requires its WAN interface to remain active to maintain the physical link with the fibre ONT and allow passthrough for your own router (in this case, your Ubiquiti Dream Machine) to authenticate via PPPoE.
If you want to avoid the NH20A from acquiring its own public IP, you could try removing its PPPoE credentials and keeping the WAN interface active, but behaviour may vary — your current setup ensures reliable connectivity and is supported.
