Forum Discussion
Tim64
2 years agoNeighbour
Telus Netflix issue
Trying to watch Netflix through our Optik TV and although we are logged in to our Netflix account, the profile screen does not allow us to choose a profile. The remote is working just fine on all oth...
Heidibgw
2 years agoNeighbour
Same problem which makes me think the issue is with Telus, not us.
TELUS_Support
Official Support Team
2 years agoIf rebooting your equipment doesn't do the trick (and you're trying to watch Netflix through Optik - ch. 422) then your best bet would be to reach out to our Tech Support team directly for further troubleshooting. Feel free to send us a private message if you'd like to discuss further!