Forum Discussion

Harold1's avatar
Harold1
Neighbour
7 years ago
Solved

Telus MyWifi App does not show me ability to turn on Guest Wifi - no "Guest Wifi" label

I would like to turn on a guest wifi network Online help shows the wifi tab in the mywifi app having a "Guest Wifi" label the user can click on But I when I go to that screen (pleas see attachment)...
  • NFtoBC's avatar
    NFtoBC
    7 years ago

    Apps often have only a subset of full functionality of a device. I usually use the on-device web interface for managing my router, as there are far more options for managing it. Go to 192.168.1.254, and use the Admin login credentials to manage the device, and you’ll have better success!

     

xray's avatar
xray
Hero
7 years ago

It's strange how your app doesn't even show the 2.4 GHz and 5GHz WiFi bands.

  • What router do you have?
  • What version is your app?
  • What device are you running the app on?

NFtoBC's avatar
NFtoBC
Icon for Community Power User rankCommunity Power User
7 years ago

xray 

  I’m not seeing those options either, but am connected through Boost Wi-Fi, not the T3200, which may be one reason the guest Wi-Fi does not show.

 

Harold1 

 Are you using the Boost Wi-Fi extenders? If so, you’ll need to connect to your T3200M instead.

  • Harold1's avatar
    Harold1
    Neighbour
    7 years ago

    Hi everyone that replied, thank you all very much.

    I just went to 192.168.1.254 and was able to create guest wifi network there, solved my problem.

    Thank you all, all the best Harold

  • xray's avatar
    xray
    Hero
    7 years ago
    I didn't think it mattered what I was connected to because I wasn't even at home when I took that screenshot of the app. I was on the WiFi at work.
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