Forum Discussion
Telus Mail to Gmail
We've always used IMAP and POP and have never used webmail, does this changeover affect us?
Thanks for the link, but I don't want to use the webmail, I want to continue using IMAP and POP if possible.
Nighthawk
Community Power User
Community Power UserYou can continue to use IMAP but you will need to update the server settings in your mail program to do so. The old telus.net settings will no longer work. NFtoBC provided links to the setup information a few posts previous.
Google/Gmail usually has POP disabled by default but it can be turned on in the Gmail settings.
Ok, thanks, it looks like I'll have to load the 'google' version as an IMAP 'mailbox' in my client, then save any mail off line. Clumsy.
I am having trouble migrating over to Gmail. When I get to the log in page, I use my Telus username as the extension Anonymous.net is already there. The password for my Telus account is not recognized so after a few attempts, I rest my Telus webmail password.
I return to the Gmail login page and my new password is not recognized. When I click 'Forgot my password,' I get a message to contact my administrator.
Telus chat is not very helpful - mostly just general information on the webmail to Gmail migration.
Any suggestions?
I'm having the same issue. My password is not recognized when I try to log in with Gmail. I also can't get any email through my email client (Thunderbird) because it tells me the password doesn't work.
Also - get this - I can't reset my password because the code goes to my telus. net email. WHICH I CAN'T ACCESS. Who thought this up? The phone number they helpfully suggest I send a code to is a landline that I haven't had for 25 years. 🙄 I can't see anywhere to change any of this in My Telus. SO STUPID. ☹️
