Forum Discussion
Telus is mocking me.
Telus is mocking me. I don't understand what is going on! I live in Calgary and in 2018 I bought a new house and wanted to proceed with Telus since I was their customer many years already. Telus sal...
Mod Edit - private information.
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Community Manager
Community ManagerHey. I edited your comment as it contained private/sensitive info, but I looked into the address in our system and it does indeed say that this would need to be escalated to our team that handles these types of address situations where services show as available...but there may be a specific roadblock (i.e. no ports available, wiring not available in the address, address mismatching, etc.)
Your best bet would be to call this team directly at 1-855-595-5588, give them your address, and explain what has happened so they can investigate.
- Ok, thanks!
