Forum Discussion
Telus Internet Installation Shabby
Telus installed my internet today and I just realized when after checking the internet and stuff they did a shabby work in the basement when they installed the technicolor NH20T. Basical...
TELUS_Support
Official Support Team
Official Support TeamHey Y121K - Options can range from re-doing the wiring yourself and depending on your comfort level you should be able to get it better managed than it is currently.
Another option is that we could send a tech out and do the same thing. They may be able to leave it in a better state but it's hard to say without being there.
Send us a private message if you'd like us to look into the second option
I talked to your escalation team and they said they would send a technician and waive the technician fees.
They came over but now I was sent a bill for them so I am waiting for your escalation team to call back.- TELUS_Support
Fair enough. We are always here as well if you need help
