Forum Discussion

Owenbarker27's avatar
Owenbarker27
Neighbour
2 years ago

Telus Incompetence

I have been trying to move my home services for 7 months now. I have been getting the run around from everyone in Telus. Managers won’t return my phone calls. Customer service said they’re sorry for the inconvenience. Dropped calls from agents and no calls back. All while being charged per month. Anyone else have these struggles ? 

3 Replies

    • Owenbarker27's avatar
      Owenbarker27
      Neighbour

      Not sure how to send a private message but you’re welcome to call me to discuss. 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        We cannot call people here on the Neighbourhood. We'll initiate the private message. Please keep an eye in your inbox.