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Telus Home Assistant
Occasionally I run into the situation where my Alexa or Google is not able to turn the channel because it says "Telus Home Assistant" is not available. This usually happens after a software/firmware...
Robbyvanz LeahM tkc Jayson3392 Darren2411 We've just been advised by our dev team that the issue should be resolved. Resetting equipment may be required, but please let us know if everything's working as it should. Thanks.
TELUS_Support
Official Support Team
Official Support TeamHi! Have you tried to reboot the system first? Turn off and back on?
Yes. It is not a box or Alexa/Google issue. I have reset the box and Google. I even tried to unlink my telus account and relink it. When I try to relink it, it says "Telus Home Assistant" not available. This is a software issue caused by a recently firmware update. Please request a support ticket be opened and investigated by the software developer.
