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Telus Home Assistant (Google)
I noticed a few days ago my Google Home account is unlinking from my Telus account. This prevents me from being able to use Telus Home Assistant as it shows in the Google Home app that Telus set top...
There was an update pushed last week that should've resolved the issue; most customers have advised that it's been fixed. Are you still experiencing the same issue as before?
This issues has been happening to me for the last couple of weeks. Tried just relinking the account (which means all my Home automations remember my boxes), or unblinking (which means I have rename my boxes, and update all of my automations to add back in the actions to control the box). Irrespective of the steps, the boxes all go off line within a couple of hours.
TELUS_Support
Official Support Team
Official Support TeamThanks for your message Al14 and our support team is already looking into it, we'll post an update here once we have more information!
