Forum Discussion
rushglen
5 years agoNeighbour
Telus email blocking in line images
If an email is sent to my telus email address and contains an inline image - html markup containing an img src tag then the email is never received. It doesn't appear anywhere, if the telus spam fi...
rushglen
5 years agoNeighbour
No, I'm due to migrate on 11-3-21.
It's not consistent, sometimes an email will get through, sometimes not.
I'm using thunderbird and also webmail.
I'm going to wait until the migration is completed to see if that solves it.
My concern is if telus is flagging it as spam why isn't it going to my junk folder - nothing appears automatically in my junk folder unless I put it there.
FuzzyLogic
Community Power User
5 years agoLikely a server based filter (often updated multiple times a day) rejected the message. Unfortunately Telus is not great at sending non-delivery reports so no one gets notified.
We've recently been migrated to GMail and I'm actually seeing NDR messages now. Hopefully your issue will be resolved after the migration.