Forum Discussion
TELUS E-mail and Norton Secure VPN - Cannot Send E-mail
So, due to some previous problems and concerns about e-mail security on less secure WiFi, I've installed Norton Secure VPN. Now - most of the time - when I try to send e-mail from Outlook 2016 on ...
Nighthawk
Community Power User
Community Power UserThe problem is that when the VPN is on, it is not connecting to your email via your Telus connection. You need to change the settings in Windows Mail so that it can access the mail servers from an external IP.
Compare your current settings to those that Telus recommends.
