Forum Discussion
Telus didn't cancel my acount, charged me, and refuse to refund me
I'm so tired of wasting my time on the phone, and. no one will reply to email, I requested to cancel my Internet and Business Cable, you canceled my Cable, but not the the Internet due to a "gli...
> it was cancelled successfully since May 16, since the bill was generated before that date it shows the full balance but on the next billing cycle you will get the adjustment from May 16 to June 4,
That doesn't help me since the internet was supposed to be canceled when the cable was canceled:
We have processed Case Number: 20759924 - Customer request to cancel: OptikTV.
The aforementioned products were cancelled effective: March 30th 2024
I need to be refunded from march 30th until when ever ya'll charged me on the last bill.
