Forum Discussion
TELUS Connect update
How long are we expected to wait until the TELUS Connect app is usable? A while back I switched away from my eero 7's and back to the Boost 2.0 and Boost 6 Lites, because they have better range and t...
TELUS_Support
Official Support Team
Official Support TeamHi Pattydee3 - we were experiencing issues with the Connect app and we are sorry to see that you're having issues. Have you tried deleting the app and re-installing it? Any other troubleshooting steps?
Yes I’ve re-installed several times. Thanks for confirming there’s a current issue. I can’t login at all anymore.
Is it normal to not see boosters at all? Nothing I’ve done has worked, and I opened several tickets with support on the matter that got escalated but I never heard back.
- TELUS_Support
Hi! Can you please delete the app and try again?
- I reinstalled the app and am able to login now, but my boosters are still not showing up.
- TELUS_Support
We'll send you a private message to gather your account information
