Forum Discussion
lorissimo
6 months agoNeighbour
Telus Connect is showing neighbours' hardware...
Originally posted on Reddit but I was asked to post here... The title says it all, really. I haven't used the Telus Connect app for a while, and when I logged in today, it's showing the neighbours' H...
TELUS_Support
Official Support Team
6 months agoHi lorissimo - thank you for posting. We'll send you a private message to sort this out
spider23
11 days agoNeighbour
I am having the same problem. What do I do to get it fixed?
- TELUS_Support11 days ago
Official Support Team
spider23 We'd like to get a little bit more info. Can you help answer a few questions:
- Which Province are you located in?
- Are you on a home or business account?- Which router are you using?
Thanks!
- spider2311 days agoNeighbour
Hello,
It is a home account in Alberta.
The router is TELUS Wi-Fi Hub
- TELUS_Support11 days ago
Official Support Team
What errors are you seeing when you try to set it up?