Forum Discussion
bimmerdriver
2 months agoAdvisor
TELUS Connect App Issues
The TELUS Connect app has been buggy since it was introduced. You can tell this by using it and also from the terrible reviews that it continues to get (7000 reviews with average of 2.7), literally y...
bimmerdriver
16 days agoAdvisor
The app has been showing no connected devices for the past few weeks. I tried clearing the app storage to initialize it. That made no difference. I shut down the entire network and restarted it (NAH, then controller booster, then agent booster, then pvr, then stbs, then allowed the devices to connect. There should be a total of 10 devices, but the app shows zero. Quite incredibly, it knows the top three devices for traffic, even though it's reporting there are zero devices.
This app is a bad joke. It's inexcusable that Telus not only refuses to fix the app, but it also refuses to listen to feedback.
TELUS_Support
Official Support Team
13 days agoHi bimmerdriver - we hear your frustrations and we will be sending this feedback to our team for their awareness