Forum Discussion
Paul53
3 months agoNeighbour
Telus Connect App...
The Telus Connect App will not connect to my router to control wifi devices. This is a must have if you have little people in your house. I can see by other threads that this has been talked about f...
Paul53
3 months agoNeighbour
I appreciate the reply... I spoke with a Telus technician, they told me there is a Telus / Bell communication issue here in Ontario. That there was no date on when the app issues would be resolved. Then talked me through how to control the wifi using DNS, which is not practical... so no scheduling of devices.
What bothers me most was that the sales person, who knocked on my door, told me the Connect App works just like the Bell app. We just switched away from Bell to save $30/month but unless the problem is addressed we'll not be keeping this service.
- TELUS_Support3 months ago
Official Support Team
Sorry to hear about the issues Paul53 - there is work being done to make the SmartHome+ replace the Connect App so the work-around may be temporary