Forum Discussion
WilliamL
4 years agoFriendly Neighbour
Telus Connect and Parental Restrictions Issues
So this is a bit frustrating. I have been using the parental restrictions on my kids ipads just fine until recently. Now these ipads just stopped working on the wifi during the day and the app won't ...
CarlosF
4 years agoNeighbour
same issue here today. Do u have boosters? Did u reset the modem or booster to factory ?
WilliamL
4 years agoFriendly Neighbour
Just to clarify. Is it only devices on your parental restrictions profile that are not working on the wifi?
- CarlosF4 years agoNeighbourYeah. Only the devices that are in the parental thing were not working. The app seems not working now when i open it.
Not sure if we are the only unlucky?
CarlosF- Mvolen14 years agoNeighbourHaving the same issue . All my kids think I’ve done something because mine works .hopefully Telus figures it out soon .
- WilliamL4 years agoFriendly Neighbour
Yeah, the app has been busted all day. It only opens occasionally and with limited functionality. I tried opening it now and it's still down.
My wifi issue might be fixed now. I quickly tested one of the ipads this morning before going to work and it loaded Youtube just fine. i'll know for sure when I get back home.
I'm still amazed at what a pain this was and that Telus has no other way of dealing with the parental restriction profiles outside their broken app.