Forum Discussion
Telus Connect and Parental Restrictions Issues
So this is a bit frustrating. I have been using the parental restrictions on my kids ipads just fine until recently. Now these ipads just stopped working on the wifi during the day and the app won't ...
same issue here today. Do u have boosters? Did u reset the modem or booster to factory ?
Just to clarify. Is it only devices on your parental restrictions profile that are not working on the wifi?
The ipads stopped working again.
I have no boosters. The steps that seemed to temporarily fix it was finally being able to get into the parental profile section of the Telus Connect app, deleting the profile, then factory resetting the modem. I had done a few power cycles on the modem earlier but no luck.
Something is still going on. The ipads I had finally got working earlier now will not connect to the internet and the Telus Connect App gives me an error when opening.
