Forum Discussion
Mlm995
3 years agoNeighbour
TELUS cancelling copper but will not install fibre
I live in a townhouse complex that has just got fibre installed to the main phone closet. I need to get fibre installed to my unit. However, I cannot use the online appointment booking system for some...
dru
Community Manager
3 years agoMlm995 I'm going to send a PM your way to gather more info. Please keep an eye out 🙂
Mlm995
3 years agoNeighbour
Your reply requested a posting on Facebook, instagram, or X (twitter). I do not use any of those services. TELUS missed a third appointment with no callback or request to reschedule. How about a system that when a customer phones your customer service department with a concern three times, the concern gets handled? That would be an acceptable solution.