Forum Discussion
Telus box Netflix, Amazon Prime 5.1 sound
It seems that I have 5.1 sound for many live tv shows, as well as Apple TV and Disney+, however it seems that when it comes to Netflix and Prime TV, all I get is 2ch stereo. I don’t see anywhere wher...
Hello, just wondering if you heard back from your team on this issue or not. I still have not heard anything in reply.
TELUS_Support
Official Support Team
Official Support TeamWe checked with our team and they advised the best place would be under Settings ---> Device Settings ---> Device Preferences ---> Display & Sound ---> Advanced Sound Settings ---> Automatic or Manual. Also, it'd depend on the content being watched of course. If watching content that only supports stereo, then that's the output you'll get. Hope that helps!
