Forum Discussion
Telus announcements between songs - Stingray Music
Please remove those new annoying 'bumpers' /announcements between songs on Stingray Music -- some are just images, others are full announcements!
When I posted a note here a week ago, I was under the impression that according to your pinned message at the start, your programmers are paying attention & listening to feedback. I want to repeat that the annoying meaningless interruptions that seem to occur every 10 min or so on Stingray Music channels, regardless of the genre, are distracting, and are ruining enjoyment, especially of classical pieces. If you MUST run those useless things, do it once at the top of the hour. Better still, remove them. Anyone else out there agree?
TELUS_Support
Official Support Team
Official Support TeamOur programmers are here, and do listen to feedback. The ads are from Stingray, so you could perhaps check in with them. There's always their option of a free premium subscription that you could look in to as well. We found this: https://musicsupport.stingray.com/hc/en-us/articles/360019084533-Free-Premium-subscription-through-a-TV-operator
Oh and by the way if you follow the link (which should have been done before providing it as a solution) you will note that to "upgrade" is free for a time then $3.99 per month) - so to get rid of TELUS ads, there is a premium to pay. Just nuts, it was fine before.
Well this is not quite accurate, according to the TELUS team member and further from the TELUs "loyalty desk" team member, they are TELUS ads and there is no way to remove them. This is on top of being told the "might go away" if I pay to upgrade my Prime subscription to the "non advertising" version. I am ok with ads on my tv - not on the music. This is just nuts. On top of that, I am being asked to support petitions for TELUS (when on hold for 2 hours and on any recording). This is insulting, this may have stopped now. Really TELUS? surely you are better than this.
